The Importance of Communication and Teamwork Among the...

The Importance of Communication and Teamwork Among the Flight and Cabin Crew TABLE OF CONTENTS ABSTRACT 4 INTRODUCTION 5 Background 5 Purpose/Audience 5 Sources 5 Limitaions 5 Scope 5 COLLECTED DATA 5 Importance of Communication Among the Crew 5 Main Cause of Aircraft Accidents 6 Duties of the Crew Members 7 Expectations of the Crew 7 The Crew is a Team 8 Intimidatin in the Cockpit 8 Cabin Crew is a part of the Team 9 Trusting the Crews Judgment 9 Crew Resource Management (CRM) 9 Outline of CRM Training 10 LOFT Training 10 Organizing Resources and Priorities 11 CONCLUSION 11 Summary of Findings 11 Interpretation of Findings 11 REFERENCES 13 ABSTRACT The majority of aircraft accidents are caused by human error, and an accident or†¦show more content†¦Accidents can be prevented when these two factors are considered. COLLECTED DATA Importance of Communication amoung the Crew nbsp;nbsp;nbsp;nbsp;nbsp;People communicate to each other every day. From a kids talking to their parents about their report card, to doctors working in an operating room. In order for us to understand one another we must be clear in what we say. For instance, if a doctor tells a nurse to pull a certain plug on a machine, hed better be clear on what he says or the nurse might end up harming a patient. Likewise, the cabin and flight crew must work together. nbsp;nbsp;nbsp;nbsp;nbsp;In a typical cockpit the flight crew is very busy, and they need to be well organized to handle the many tasks they perform. They need to communicate properly and clearly for safe operations, if they dont their actions could result in a tragedy. Main Cause of Aircraft Accidents nbsp;nbsp;nbsp;nbsp;nbsp;Mechanical problems and technical malfunctions do contribute to aircraft accidents, but human error is the main cause, accounting for 65% of the accidents (FAA News, 1996). See the pie chart in figure 1. This figure is quit high, and if it were possible to reduce human error the accident rate would drop significantly. Accidents that occur because of human error are not a direct result of just one error but of a chain of errors. The human error chain results when one bad decision leads to another which leads to the accident.Show MoreRelatedWe Must Go Wrong Will Going Wrong2822 Words   |  12 Pagesof caution and preparation that exists within the cabin. Information gathered from flight data recorders (FDRs) and cockpit voice recorders (CVRs) revealed new insights on aircraft accidents. 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